> ## Documentation Index
> Fetch the complete documentation index at: https://docs.paolagen.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Answers to the most common questions about Paolagen.ai

## Frequently Asked Questions

Find answers to the most common questions.

## Account & Access

<AccordionGroup>
  <Accordion title="How can I access Paolagen.ai?">
    Go to [app.paolagen.ai](https://app.paolagen.ai) and enter your credentials (email and password). If you don't have an account, contact support to request one.
  </Accordion>

  <Accordion title="I forgot my password, how can I recover it?">
    On the login page, click "Forgot password" and enter the email address associated with your account. You'll receive an email with instructions to reset your password.
  </Accordion>

  <Accordion title="Can I change my email address?">
    Yes, you can change your email address from your profile settings. Go to Settings > Profile > Email.

    <Warning>
      The email address can't be changed while you are part of an organization.
    </Warning>
  </Accordion>
</AccordionGroup>

## Technical Support

<AccordionGroup>
  <Accordion title="What does Paolagen.ai do to protect data?">
    Paolagen.ai adopts several measures to ensure data protection:

    * **Anonymous submission of requests** via an Italian intermediary before AI processing
    * **No use** of conversations to train AI models
    * **EU-based infrastructure**, with models computable in Europe
    * **Content filtering** to ensure a safe environment
    * **Control** remaining in the hands of teachers and the institution
  </Accordion>

  <Accordion title="Is the platform available in other languages?">
    Yes, Paolagen.ai is available in Italian, English, and Romanian. You can change the language from the documentation language selector.
  </Accordion>

  <Accordion title="Which browsers are supported?">
    Paolagen.ai works best with the latest versions of Chrome, Firefox, Safari, and Edge.
  </Accordion>

  <Accordion title="I encountered a technical problem, what should I do?">
    Contact our support team at [support.paolagen.ai](https://support.paolagen.ai) describing the problem in detail. Include any screenshots and steps to reproduce the error.
  </Accordion>
</AccordionGroup>

## Didn't Find Your Answer?

<Card icon="envelope" href="https://support.paolagen.ai" title="Contact Support">
  Our team is ready to help. Write to us and we'll respond as soon as possible.
</Card>